Privacy
Policy

Depending on your interaction with BFA, we may collect information including:

• Photography & Video: Where appropriate consent has been provided, BFA may collect photographs or video footage of participants during BFA activities.
• Website & Transaction Information: We may collect information relating to registrations, purchases, transactions, website interactions and communications submitted through our website.
• Payment information may be processed by a third-party payment provider. BFA does not necessarily receive or store complete payment-card details.

BFA may use personal information to:

• register participants;
• deliver football clinics and coaching programs;
• communicate with parents/guardians;
• manage bookings and payments;
• respond to enquiries;
• manage participant health and safety;
• respond to emergencies;
• maintain appropriate business records;
• improve BFA programs and services;
• comply with legal obligations; and
• undertake marketing or promotional activities where appropriate consent has been provided.

• Because BFA provides services to children, we take additional care when handling children's personal information.
• Registration and consent should ordinarily be completed by a parent, legal guardian or other authorised person.
• BFA seeks to collect only information reasonably necessary to provide its programs and manage participant safety and administration.

• Parents/guardians may provide relevant health information to enable BFA to manage participation safely.
• This information may be accessible to appropriate BFA personnel where reasonably necessary for participant safety or emergency management.
• BFA will not use participant medical information for advertising or unrelated marketing purposes.

• BFA may photograph or film activities where appropriate parent/guardian consent has been obtained.
• Depending on the consent provided, approved content may be used on the BFA website, Instagram, Facebook, social-media posts, Stories and Reels, promotional videos, digital advertising, printed promotional materials, newsletters, and other BFA marketing communications covered by the consent provided.
• BFA will take reasonable steps to avoid publishing unnecessary identifying information about a child alongside their image.
• Parents/guardians may decline promotional photography/video consent without preventing their child from participating in a BFA program.
• Parents/guardians may contact BFA to withdraw consent for future use.
• BFA will take reasonable steps to stop future use following withdrawal. However, it may not be possible to retrieve material that has already been printed, distributed, shared by third parties or otherwise published beyond BFA's reasonable control.

• Content published on social-media platforms may be stored, copied, shared or otherwise processed by those platforms or other users.
• Parents/guardians should understand that once content has been published online, BFA cannot completely control subsequent sharing by third parties.

BFA may disclose personal information where reasonably necessary to:

• BFA coaches and authorised staff;
• contractors or service providers assisting BFA;
• booking or website service providers;
• payment processors;
• IT and communications providers;
• insurers or professional advisers;
• emergency services or healthcare professionals where reasonably necessary; or
• government, regulatory or law-enforcement authorities where required or authorised by law.
• BFA does not sell children's personal information.

• BFA may use third-party services to operate its website, registrations, payments, email communications and business systems.
• Those providers may process information according to their own privacy policies and applicable laws.
• Where reasonably practicable, BFA will select reputable service providers and limit information shared to what is necessary for the relevant service.

• BFA takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
• Information may be stored electronically using BFA's website, booking system, cloud services, email systems or other secure business systems.
• Access should be limited to people who reasonably require the information to perform their role.

• BFA will retain personal information for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, or as required by law.
• When information is no longer reasonably required, BFA will take reasonable steps to securely delete, destroy or de-identify it where appropriate and legally permitted.

• Parents/guardians may contact BFA to request access to or correction of personal information BFA holds about them or their child.
• BFA may need to verify the identity and authority of the person making the request before providing access or making changes.

• Where permitted, BFA may send parents/guardians information about upcoming clinics, programs and other BFA services.
• Recipients may opt out of marketing communications using the unsubscribe method provided or by contacting BFA.
• Operational communications relating to an existing booking may still be sent where necessary.

• Some technology providers used by BFA may store or process information outside Australia.
• Where applicable, BFA will take reasonable steps to understand how its service providers handle personal information and comply with applicable privacy obligations.

• Questions, requests or concerns about privacy can be directed to:
• Brillante Football Academy Pty Ltd
• Email: josh@brillantefootballacademy.com.au
• BFA will take reasonable steps to investigate and respond to privacy concerns.

• BFA may update this Privacy Policy from time to time to reflect changes to its services, systems or legal obligations.
• The current version will be published on the BFA website with the date of the latest update.